Help & FAQ

Most questions we get fall into a handful of categories. If yours isn't answered below, write to us through our Contact page — we read every message and reply in the order received.

Are these stamps genuine?

Yes. Everything we sell is authentic United States postage, valid for mailing exactly as it would be if you bought it at a post office counter. We do not sell reproductions, novelty postage, or foreign-issued imitations.

Why are they cheaper than face value?

Because of where they come from. We buy in volume on the secondary market — retail overstock, inventory from businesses that have closed, unused blocks from event organizers, and collections sold by collectors and the public. Buying that way at scale is what creates the margin, and we pass it on rather than keeping it.

Do Forever stamps expire?

No. A Forever stamp has no printed denomination and is always accepted at the current First-Class Mail one-ounce rate. A rate increase after your purchase costs you nothing — stamps bought years ago still mail a letter today.

How much postage does my letter need?

One Forever stamp carries a standard letter up to one ounce. Anything heavier needs additional postage, and square, rigid or unusually shaped envelopes require a nonmachinable surcharge stamp. Denominated stamps in our catalog are labeled clearly, including the ones that are not Forever stamps.

When will my order ship?

In-stock orders ship within 1 business day via USPS or UPS, with tracking. Please allow 3–8 business days for delivery once shipped. Full details are on our shipping page.

Where is my order?

Use the Track Order page with the number from your shipping confirmation. If tracking has not updated for several days, contact us and we will look into it directly.

Something arrived damaged or wrong

Contact us within the 30-day return window and we will make it right. Contact us through our Contact page with your order number, full name, address, phone number and the reason for the return — photos or a short video of damaged or defective items speed things up considerably. Our returns and exchange page sets out the full policy, including the cases we cannot accept.

Can I order in bulk?

Yes, and it is most of what we do. Volume tiers are listed alongside the products, and the per-stamp price falls as quantity rises. For quantities beyond the listed tiers, or for a standing arrangement for a business, contact us and we will quote you directly.

Still stuck?

Write through our Contact page with your order number if you have one. The form on our Contact page goes straight to our team.