Returns & Exchange

We accept returns within 30 days of delivery.

How to start a return

Contact our customer service team through our Contact page. Please include your order number, full name, shipping address, phone number, and the reason for the return. For damaged or defective items, photos or a short video help us resolve things faster. In some cases we may walk you through a few troubleshooting steps first, which can speed things up and help you avoid return shipping costs.

What we can't accept

We're unable to accept returns for change of mind or ordering mistakes. Returns are accepted for items that arrive damaged, defective, or different from what you ordered. Some limited-time sale items are final sale, which is noted on the product page.

Refunds and replacements

If your return is approved, we'll send you instructions for shipping the item back to us. Your refund, store credit, or replacement will be issued once we've received and inspected the return.